AI Agents

Context

Built for banking within the Retail mortgage underwriting stack, this agent is used before clear-to-close to confirm that property insurance and collateral documents meet product and policy requirements. It runs once the insurance binder/policy, pledge or assignment, and any required endorsements are on file—so funding depends on verified coverage, parties, and wording, not assumptions.

What it does

The agent reads the insurance binder/policy packet and collateral forms to validate coverage type and limits, effective/expiry dates, deductibles, perils, and mandatory endorsements against product rules. It checks that the lender/loss-payee name and address are present and correct, that additional insured / mortgagee clauses match your required wording, and that occupancy/use (owner-occupied vs. rental) aligns with the application and appraisal. It reconciles the insured property address and identifiers with title and appraisal, flags gaps—missing wind/flood cover where required, excessive deductibles, stale binders, mismatched loss-payee wording, or absent pledge/assignment—and returns concise rationales with links to the exact lines and pages used.

Core AI functions

Document classification for binders/policies, declarations, endorsements, and pledge/assignment forms; OCR and field extraction for insured/insured-location, limits, deductibles, dates, mortgagee/loss-payee details, and mandatory endorsements; rule evaluation for product/jurisdiction coverage requirements and maximum deductibles; cross-document consistency checks against application, title, and appraisal; and reason-code generation with clause-level lineage to the source.

Problem solved

Collateral evidence often arrives incomplete or misworded—missing endorsements, incorrect loss-payee details, or insufficient limits—creating last-minute rework, funding delays, and audit findings.

Business impact

Files move to funding faster and with fewer exceptions. Coverage is evidenced up front, ask-backs are precise, and collateral risk is reduced. Rework drops, conditions clear sooner, and audits improve thanks to clause-level, source-linked findings.

Integration and adjacent use cases

Integration complexity: Medium. The agent ingests policy/binder PDFs and pledge/assignment forms from the borrower/broker portal, email, or DMS and writes validation outcomes, exceptions, and evidence links into the underwriting workbench; core systems are unchanged.

It is commonly combined with:

• Purchase agreement & contract validator (to align parties and dates),

• Land registry & title deed validator (to reconcile address/parcel identity),

• Appraisal report consistency (to align coverage to the valued asset),

• EPC verifier (where energy certificates impact eligibility),

• Income & employment validator / Self-employed income analyzer (borrower evidence),

• Debt & liability cross-checker (declared vs. bureau), and

• Final completeness checker (to catch missing pages or expired binders before sign-off).