Five portals per shipment
Operations log into five or more carrier portals to piece together status. Every mode and every carrier has its own login, its own format, and its own idea of the truth.
Use cases · Track and trace
Track and trace, one source of truth.
Agents aggregate tracking data from every carrier API and mode, normalize it, predict ETAs, detect exceptions early, and proactively notify customers of milestones and delays, so operations stop logging into portals and customers stop asking where their container is.
one source of truthup to 85% lower cost per shipment● in production
The problem
Where visibility breaks.
Tracking data lives in a dozen carrier systems, none of them agree, and no one is watching. Status is pieced together by hand, and the customer hears about a delay after it has already happened.
Where is my container?
Inbound WISMO calls pile up because there is no proactive update. Customers ask where their container is, and the team goes portal-hunting to answer one shipment at a time.
Exceptions found too late
Delays surface after they hurt, not before. A missed connection or a customs hold is discovered when the customer complains, not when there is still time to recover.
Value stream
The visibility journey, end to end.
One flow from carrier feed to customer update. Agents aggregate tracking data across every carrier API and mode, normalize it into a single record, predict the ETA, detect exceptions before they escalate, and proactively notify customers of milestones and delays. Operations work from one source of truth. Hover a team to see where its agents sit.
Who it's for
Built for every logistics desk.
Operations & Dispatch
The COO and VP Operations own on-time performance. They need every shipment in one view and every exception surfaced before it becomes a failure.
- Multimodal aggregation
- Carrier APIs
- Exception detection
- Order intake
Customer Experience
The Head of Customer Experience owns the WISMO load. Proactive milestone updates replace inbound calls, and every customer sees the same status the team does.
- Proactive notifications
- Milestone updates
- Fewer inbound calls
- Single status view
Logistics IT & Data
The Head of Logistics IT owns the integrations. Carrier APIs, TMS sync, and normalization run as agents, and every record carries a confidence score.
- Carrier API integration
- TMS sync
- Data normalization
- Confidence scoring
Featured
Featured agents, up close.
Nine track and trace agents: what each one gathers, checks, and hands back to the operations desk.
tracking-intelligence-agent
Retrieves shipment status and ETAs across carriers for proactive customer updates.
exception-detection-agent
Monitors shipment events to flag delays, shortages, and deviations early.
data-capture-agent
Detects shipment details from incoming emails and EDI feeds.
document-intelligence-agent
Parses tenders, BOLs, and confirmations into structured shipment fields.
system-sync-agent-3pls
Pushes verified shipments into the TMS in real time for one source of truth.
root-cause-analysis-agent
Explains disruptions using historical and contextual data to stop repeats.
resolution-orchestrator-agent
Triggers corrective workflows such as rescheduling or carrier swap.
inventory-visibility-agent
Provides real-time visibility into stock positions and turnover by location.
message-automation-agent
Drafts and sends shipment updates and notifications, so customers hear about a milestone or a delay before they ask
“…your container cleared customs and is on track for Thursday delivery.”
Agent stacks
Five stacks on the visibility journey.
Pre-composed sets of agents, each scoped to one logistics value stream: deploy the whole stack or pick the agents you need.
Load Entry
Email and EDI intake, document parsing, and TMS sync turn inbound shipment requests into clean, structured records without a keystroke.
Exception Management
Detection, root-cause analysis, and resolution orchestration catch delays and deviations early and trigger the recovery before the customer notices.
Invoice Reconciliation
Billing line items cross-checked against shipment and contract data so payables stay clean and disputes stop before they start.
Customs Validation
Documentation issues flagged and routed for correction before filing, so shipments clear on time and keep moving through the border.
Risk & Compliance
Trade rule changes tracked and partners screened against restricted lists, so fewer holds hit the lane and every shipment stays defensible.
Compose your own.
Start from a stack or pick individual agents, and they're built to work together on your value stream.
Browse the catalog